Returns & Exchanges

At Dome of Harrogate, we want you to be delighted with your luxury beauty purchase. If you are not entirely satisfied, you may return unopened and unused products in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our concierge team at [email protected] with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack your unused items in their original luxury packaging, ensuring the seal remains intact to qualify for a full refund or exchange.

• 3.
  Dispatch to Harrogate

  Affix the provided return label or send your package via a tracked courier service to our Harrogate boutique for processing.

• 4.
  Quality Inspection & Refund

  Once our beauty experts verify the condition of the returned items, your refund will be issued to the original payment method within 5-7 business days.