Frequently Asked Questions
Everything you need to know about our luxury beauty and wellness collections.
Where are Dome of Harrogate products manufactured?
All our luxury products are proudly developed and formulated in the UK, ensuring the highest standards of quality and ethical sourcing in line with British beauty regulations.
What is your shipping policy for domestic and international orders?
We offer standard and express shipping within the UK, and international delivery to select countries. Orders are typically processed within 1-2 business days, with tracking information provided via email.
Are your products cruelty-free?
Yes, Dome of Harrogate is committed to ethical beauty. We do not test our products or ingredients on animals, nor do we commission third parties to do so on our behalf.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for unopened and unused products in their original packaging. Due to hygiene reasons, we cannot accept returns on beauty products that have been opened or used.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery status in real-time.